TakFap Review

TakFap Review helps restaurant owners and managers hear from every guest — and act before a bad experience becomes a bad public review. GUESTS SCAN, YOU GET THE ANSWER Place a TakFap QR code on tables, receipts or menus. Guests answer your own short questions in seconds: star ratings, a written comment, and who served them. Happy guests are invited to share their experience publicly; unhappy guests reach you privately. ALERTS WHEN IT MATTERS When a guest leaves 1–3 stars, you get a notification on your phone right away, with their answers and message, so you can fix it while they may still be in the restaurant. YOUR HOME SCREEN • Your Google rating and how it is moving • Unhappy guests waiting for an answer • Urgent reviews without a reply • Reviews, private feedback and response rate for the last 30 days REVIEWS AND AI REPLIES Read your Google reviews with an AI summary, sentiment and urgency. Draft a reply with AI in the tone you choose — professional, friendly, warm and more — edit it, and publish it to Google. PRIVATE FEEDBACK See every answer a guest gave, mark feedback as in progress or resolved, and keep private notes for your team. QUESTIONS, QR CODES AND STAFF • Edit the questions guests are asked • Show a QR code to a guest, share its link, or switch it off • Keep a staff list per location so guests can say who served them • Set the Google review link happy guests are sent to BUILT FOR BUSY OWNERS Several restaurants in one account, English and Albanian, and push notifications you control per type. TakFap Review requires a TakFap Review account for your restaurant.