Esam Tenex

The Resident Mobile Application (Nectar) is the exclusive digital gateway for residents to manage their entire accommodation lifecycle with ease and efficiency. Designed specifically for live-in employees and authorized residents, this app streamlines everything from your first day of onboarding to daily maintenance and facility bookings. Key Features Seamless Digital Onboarding Complete your required compliance tasks—including digital signing of Terms & Conditions and Room Inventory forms—directly from your phone within 48 hours of check-in. Instant Service Requests (Workorders) Need help? Raise maintenance, housekeeping, or laundry requests in seconds. Track your ticket status in real-time with live updates from "Assigned" to "Completed". Amenity & Guest Room Bookings Browse available slots for community amenities or book guest rooms for your visitors with transparent pricing and instant status tracking. Room Reallocation & Shared Consent Submit requests for room moves or manage shared accommodation consent notifications directly through the app’s secure workflow. Real-Time Notifications Stay informed with push notifications for workorder updates, booking confirmations, room move decisions, and important offboarding instructions. Secure & Integrated Log in securely via OKTA Single Sign-On (SSO). Your profile and unit details are always kept up-to-date through direct integration with Oracle HCM. Access Requirements Eligibility: Access is restricted to active live-in employees, temporary residents, and authorized dependents. Activation: Your account is automatically prepared via Oracle HCM and will be activated once your physical check-in is processed by an Administrator. Connectivity: An active internet connection is required for real-time syncing and status updates.