Η Γραμμή του Ασθενή

Patient Line by J.House of Secretary We are here for you 24 hours a day, 7 days a week, completely free of charge and available in 19 languages. The Patient Line is a service by J.House of Secretary, created to provide immediate, human and organised support to anyone who needs assistance with healthcare services in Cyprus. From finding the appropriate medical specialty and identifying available healthcare services, to coordination and guidance through the healthcare system, our team is here to help you find the right direction quickly, simply and at no cost. What We Offer Direct access to a healthcare coordinator through Live Chat. Support in 19 languages for patients and families. Healthcare coordination and guidance based on your individual needs. Assistance in finding the right doctor, clinic or healthcare service. Support in identifying available medical appointments. Guidance regarding GESY and private healthcare services. Assistance with medical examinations and specialised healthcare services. Support in communicating with doctors, clinics and healthcare providers. Support for international patients and non Greek speaking patients. Communication through Live Chat, WhatsApp, Viber and telephone. 24 hour human support from real people, not automated responses. Why Was the Patient Line Created? Finding the right healthcare support should not be complicated. When you are unsure which doctor you need, where to go, which healthcare service is available or how to proceed, the Patient Line team can guide you and help you identify the appropriate option. One person. One conversation. The right direction. The Patient Line service is completely free of charge. Patient Line by J.House of Secretary 24 hours a day, 7 days a week. Free of charge. 19 languages. Human support. The Patient Line provides information, guidance and healthcare coordination services. It does not replace medical diagnosis, treatment or professional medical advice.