Care Pilot AI

CarePilot AI brings care-plan-grounded AI support to care teams and the people they support — in one accessible app. For care staff, CarePilot AI is a copilot that answers questions using each service user's actual care plan documents, so guidance is specific, sourced, and safe. For service users, it's a calm, always-available companion for emotional support, grounded in their own personal care plan. STAFF COPILOT - Ask questions about any assigned service user and get structured answers: Do/Avoid, Early Warning Signs, and Recommended Approach. - Every answer cites the source document and page — if there's no supporting document, the app refuses to guess rather than risk unsafe advice. - View AI-generated conversation summaries (never raw transcripts) to stay informed without compromising privacy. - Record structured observations — mood, triggers, what helped — that feed back into future guidance. - Get real-time safeguarding alerts for your assigned service users, with the ability to acknowledge and resolve. - See each service user's key preferences, routines, and history at a glance. SERVICE USER COMPANION - Chat with a calm, non-directive AI companion grounded in your own care plan and personal preferences. - Voice support: press-to-talk input and automatic text-to-speech playback of replies. - Simple language mode for accessible, jargon-free conversation. - A one-tap "Need Help" button to escalate directly to your care team. - Automatic, private safeguarding detection: sensitive moments are recognised and routed to the right staff — quietly and without judgment. - View your own personal profile and conversation history summaries. BUILT FOR CARE, NOT JUST CHAT CarePilot AI is designed around the realities of care delivery: - Every answer for staff is grounded in real documents with citations, not generic AI guesswork. - Data is strictly scoped — staff never see raw service-user conversations, and service users never see staff-only observations. - Safeguarding and crisis content is detected automatically and routed to the right people, with a full audit trail. - Built to support CQC and ICO compliance expectations for UK health and social care providers. ACCESSIBILITY - Simple language mode with reduced vocabulary complexity - Text-to-speech for all AI companion replies - Speech-to-text press-and-hold input - Large touch targets and high-contrast, clear visual design throughout GETTING STARTED CarePilot AI is provided to individuals through their care organisation. You'll need an account created by your organisation's administrator to sign in — the app does not support open self-registration, by design, to protect the people using it. CarePilot AI is built for registered care providers, supported living services, and the staff and individuals within them who deserve support that's actually grounded in their own care plan — not generic chatbot advice.