Senkar

Senkar is a comprehensive enterprise Field Service Management and CRM solution designed to streamline field operations, service ticketing, workforce attendance, and sales tracking into a single unified mobile experience. Built for service engineers, field technicians, sales executives, and operations managers, Senkar empowers your team to deliver faster turnaround times and increase operational efficiency. KEY FEATURES: 1. SERVICE TICKET MANAGEMENT • Real-time ticket dispatching and assignment. • View complete service history, equipment details, and customer complaints. • Update ticket status on-the-go (Assigned, In-Progress, Pending Parts, Completed). • Attach site photos, videos, and diagnostic notes directly to service tickets. 2. HRMS & FIELD ATTENDANCE • Geo-verified punch-in and punch-out for field technicians and remote staff. • Real-time location capture during check-ins and site visits. • View daily attendance logs, working hours, and shift history. • Submit and track leave requests and regularizations. 3. SALES & LEAD TRACKING • Manage customer inquiries, sales leads, and client interactions. • Track ongoing deals, quotations, and order statuses. • Instant access to customer contact information and communication history. 4. DASHBOARDS & REAL-TIME INSIGHTS • Intuitive dashboards tailored to individual user roles. • Key operational metrics, pending ticket alerts, and performance summaries. • Instant notifications for newly assigned tickets and schedule updates. Transform your field operations with Senkar—enhancing accountability, speeding up resolution times, and delivering superior customer satisfaction.