Google Play

my 楽天モバイル(提供終了)

This is an app that allows customers who are subscribed to Rakuten's strongest plan to easily and conveniently check data communication and usage details, perform various procedures, and make inquiries.

App Communication Free Soft launch
9 Oct 2019launched 7 years ago
2.433,064 ratingsRead reviews
10,000,000+installs on Google Play
Seen in 1 countryJapan
18.300.0005latest version · 2 months ago

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About

[Major Features] ■ Check Data Usage Check your remaining data and usage status at a glance with graphs. You can also check your daily data usage and call/SMS charges. ■ Check Usage Charges Check your monthly usage charges, payment status, and usage details. You can also set up Rakuten Points to use for monthly payments. ■ Check/Change Contract Plan Details Add or change optional services. You can also process SIM card replacements in the event of theft or loss, all from the app. ■ Support You can search for your problem by selecting a category or searching by keyword in customer support. If you need help, you can also ask a question via chat. *Please note that chat responses may take some time depending on the volume of calls. [Other Recommended Features] ・SNS Sharing ・Rakuten Points Usage Settings ・Rakuten Mail Settings Changes ・Various Procedures (SIM Card Replacement, Mobile Number Portability (MNP), Service Suspension, Cancellation) ・Carrier Billing ・Check Your Billing Details ・Setting and Changing Payment Methods ・Easy Application for Line Activation in as Little as 3 Minutes via the App ・Purchasing Products and Accessories ・Checking Your Application History ・Setting and Changing Subscriber Information ・AI Easy Identity Verification (eKYC) ▼Troubleshooting App Update Issues Please see the link below: https://r10.to/hwbb7R ▼About the my Rakuten Mobile App https://network.mobile.rakuten.co.jp/guide/my-rakuten-mobile/ ▼Frequently Asked Questions Please see the customer support page below: https://network.mobile.rakuten.co.jp/support/Read more
[Major Features] ■ Check Data Usage Check your remaining data and usage status at a glance with graphs. You can also check your daily data usage and call/SMS charges. ■ Check Usage Charges Check your monthly usage charges, payment status, and usage details. You can also set up Rakuten Points to use for monthly payments. ■ Check/Change Contract Plan Details Add or change optional services. You can also process SIM card replacements in the event of theft or loss, all from the app. ■ Support You can search for your problem by selecting a category or searching by keyword in customer support. If you need help, you can also ask a question via chat. *Please note that chat responses may take some time depending on the volume of calls. [Other Recommended Features] ・SNS Sharing ・Rakuten Points Usage Settings ・Rakuten Mail Settings Changes ・Various Procedures (SIM Card Replacement, Mobile Number Portability (MNP), Service Suspension, Cancellation) ・Carrier Billing ・Check Your Billing Details ・Setting and Changing Payment Methods ・Easy Application for Line Activation in as Little as 3 Minutes via the App ・Purchasing Products and Accessories ・Checking Your Application History ・Setting and Changing Subscriber Information ・AI Easy Identity Verification (eKYC) ▼Troubleshooting App Update Issues Please see the link below: https://r10.to/hwbb7R ▼About the my Rakuten Mobile App https://network.mobile.rakuten.co.jp/guide/my-rakuten-mobile/ ▼Frequently Asked Questions Please see the customer support page below: https://network.mobile.rakuten.co.jp/support/

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Versions

  1. Version 18.300.0005First seen · 28 Jul 2026

    ・my 楽天モバイル アプリは2026年8月5日に提供を終了いたしました。引き続きすべての機能をご利用いただくには、Rakuten Link アプリをご利用ください。

Countries

Seen in 1 country Soft launch

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Japan

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