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Scutum Ticketing

Scutum Digital's support desk on the go: reply, update tickets, get alerts.

App Business Free Soft launch
7 Oct 2026launched 2 days ago
–No ratings yetRead reviews
0+installs on Google Play
Seen in 1 countryUnited States
1.0.0latest version · yesterday

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About

Scutum Ticketing is the support desk for the Scutum Digital team, in your pocket. Work your queue from anywhere: see every ticket that needs attention, open the full conversation with a dealer, and reply, add internal notes or forward, all without going back to your desk. WHAT YOU CAN DO • See all unresolved tickets, new tickets, and the ones waiting to be proofed • Read the full thread: dealer emails, our replies and internal notes, oldest or newest first • Reply to dealers with bold, italics, canned responses and attachments • Snap a photo or attach a file straight from your phone • Assign tickets, set status, priority, operator, group and department • Record data errors with the operator and proofer • Search by ticket number, account, dealer or initials • Dashboard with today's, this week's and this month's numbers • Instant notifications when a ticket is assigned to you, a dealer replies, or something goes overdue Scutum Ticketing is for Scutum Digital staff. You need a Scutum Digital account to sign in; sign-in is protected with two-factor verification.Read more
Scutum Ticketing is the support desk for the Scutum Digital team, in your pocket. Work your queue from anywhere: see every ticket that needs attention, open the full conversation with a dealer, and reply, add internal notes or forward, all without going back to your desk. WHAT YOU CAN DO • See all unresolved tickets, new tickets, and the ones waiting to be proofed • Read the full thread: dealer emails, our replies and internal notes, oldest or newest first • Reply to dealers with bold, italics, canned responses and attachments • Snap a photo or attach a file straight from your phone • Assign tickets, set status, priority, operator, group and department • Record data errors with the operator and proofer • Search by ticket number, account, dealer or initials • Dashboard with today's, this week's and this month's numbers • Instant notifications when a ticket is assigned to you, a dealer replies, or something goes overdue Scutum Ticketing is for Scutum Digital staff. You need a Scutum Digital account to sign in; sign-in is protected with two-factor verification.

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Versions

  1. Version 1.0.0First seen · 8 Oct 2026

    First release of Scutum Ticketing for Android: work your support queue, reply to dealers, update tickets and get alerts from your phone.

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Seen in 1 country Soft launch

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United States

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