marasem provider

Marasem – Service Provider | Your Partner in Event Management The Marasem – Service Provider app is designed for event and service providers affiliated with the Marasem platform. From your mobile device, showcase your services, receive client requests, track execution step by step, and manage your earnings and withdrawal requests. ◆ Easy and Clear Registration • Create an account using your mobile number and confirm it with a verification code. • Provide your personal and business information: company name, commercial registration, years of experience, and cities served. • Select your specializations and upload your portfolio. • Upload required documents: ID, commercial registration or work license, and proof of bank account with IBAN. • Set your working hours, then review your information and submit the request for management approval. ◆ Manage Services, Packages, and Add-ons • Add your services with the price, discounted price, available cities, and service images. • Create customized packages based on the number of guests, duration, and price. • Add optional add-ons and link them to a specific package or all packages, with the option to allow a certain quantity. • Activate or deactivate any service, package, or add-on at any time. ◆ Product and Inventory Management • Add your products with images, descriptions, product codes (SKUs), and prices. • Track inventory and receive alerts when stocks are low. • Clear statuses for each product: Available, Out of Stock, Draft, Archived. • Quick search and filter within your product catalog. ◆ Orders from Receipt to Completion • Service and product orders are displayed in two separate, clear sections. • Filter by: New, Current, Completed, Cancelled. • Full details for each order: Customer, Address, Package, Execution Date, Subtotal, Delivery Fee, VAT, Deposit, and Remaining Balance. • Accept or reject orders and explain the reason to the customer. • A step-by-step service progress screen displays the work in sequential stages. • Send an additional invoice with the amount and reason when needed. • Complete record of order status changes. ◆ Direct chat with the customer • A separate chat for each order to prevent confusion. • Sending messages and images, with an unread message counter. • Notifying the customer of invoice modifications or payment requests within the same chat. ◆ Wallet and financial transactions • Available balance, total profits, current month's profits, and total withdrawals. • Detailed record of each transaction. • Submitting and tracking withdrawal requests. ◆ Your account and profile • Complete profile: photo, cover photo, bio, specializations, and portfolio. • Editing your information (edits are subject to management review). • Updating working hours and availability. • Customer reviews and your average rating. • Complaints and suggestions with management response tracking. • Changing your mobile number with secure verification of both the current and new numbers. • Frequently Asked Questions and Contact Us. ◆ Designed for the Saudi market • Full Arabic interface with right-to-left direction support, and the option to switch to English. • Prices are in Saudi Riyals and include VAT. • Instant notifications for every new order or update to your existing orders. Note: This application is for service providers only and requires account creation and approval by the Marasem platform administration before accepting orders. Clients seeking event services can use the Marasem Clients application.