SMARK-CARGOBIKE

SMARK-CARGOBIKE is an electric cargo bike-sharing platform that is easily accessible via a mobile application. Here are the instructions: Usage Instructions Finding a Bike: Discover nearby cargo bikes by clicking on the bike icon to view information. Unlocking: Scan the QR code on the cargo bike, display the unlocking interface, tap the unlock button, and the cargo bike will unlock automatically. Starting: Gently twist the right handle inward to start riding. Ending the Ride: Tap the "End Ride" button, and the cargo bike will automatically lock, ending the billing. Locking Failure If locking fails, check if the network is functioning properly. You can also try unlocking via Bluetooth. Multiple attempts might lead to successful locking. If repeated attempts fail, provide timely feedback through "Online Customer Service." How to Unlock Hello, open the "Scan to Ride" feature at the bottom of the app. Enter the scanning page and place the cargo bike's QR code in the viewfinder. Confirm clear focus. Shortly, the remaining mileage of the cargo bike will pop up. Confirm that the displayed distance is greater than the distance to your destination. Click "Unlock," and the cargo bike will audibly confirm "Unlock Successful." If the lighting is low, you can choose to activate the "Flashlight." Alternatively, on the scanning page, select "Input Number to Unlock" and manually input the cargo bike number. Unlocking Failure If scanning indicates cargo bike maintenance, ongoing use by others, or unlocking failure, SMARK-CARGOBIKE suggests switching to another cargo bike. Check the network or attempt unlocking via Bluetooth. How to Lock After using SMARK-CARGOBIKE, freely return the cargo bike within the service area. You can park the cargo bike at roadside white lines or non-motorized vehicle parking areas. In the app, tap "End Ride." Don't rush to leave. Upon hearing the cargo bike audibly confirm "Lock Successful," the corresponding trip details will display your ride bill, confirming a successful return. Currently, SMARK-CARGOBIKE only supports returning cargo bikes via mobile app operation. Forgetting to Lock Overdue orders will incur certain fees. Therefore, promptly lock the cargo bike after use. SMARK-CARGOBIKE sends reminders via SMS or calls for long periods of inactivity or excessive overdue periods. Fees incurred during this time will be charged normally. Thus, after returning the cargo bike, ensure it's properly locked. If forgotten and the cargo bike cannot be found, please contact customer service promptly for assistance. Temporary Locking Temporary locking incurs regular charges. To save costs, manage the duration of temporary parking according to your needs. Drive to your destination promptly to minimize expenses.