Araraa | Team Inbox

Araraa brings customer communication, support, internal collaboration, and sales management together in one unified workspace. Stop switching between separate helpdesk, messaging, and CRM tools. With Araraa, your team can manage customer conversations, support tickets, internal discussions, and sales opportunities from one place. ALL YOUR CONVERSATIONS IN ONE INBOX Connect Telegram, email, and website live chat to a shared team inbox. Assign conversations, add internal notes, control account access, and keep customer communication organized. REAL TELEGRAM CONVERSATIONS Manage Telegram conversations while keeping your existing communication experience intact. Your team can work with conversations, groups, channels, media, and reactions while customers continue using Telegram normally. TURN MESSAGES INTO TICKETS Create a support ticket directly from a customer conversation. Assign an owner, set due dates, track progress, and manage requests through a visual ticket workflow. Customers can receive a ticket number to check their request status. TEAM CHAT BUILT IN Keep internal communication separate from customer conversations with dedicated team channels and direct messages. Collaborate privately without needing a separate team communication platform. TURN CONVERSATIONS INTO LEADS Convert a customer conversation into a sales lead with one click. Manage opportunities through stages such as New, Contacted, Qualified, and Won while keeping the original conversation connected to the lead. PRIVACY AND ACCESS CONTROL Keep customer communication protected with workspace isolation and controlled access. Give team members access to the conversations and tools they need while maintaining clear separation between customer communication and internal collaboration. KEY FEATURES • Shared Telegram, email, and live chat inbox • Customer conversation management • Conversation assignment • Internal notes • Support ticket creation • Ticket owners and due dates • Ticket status tracking • Team channels • Internal direct messages • Sales lead management • CRM pipeline • Conversation-to-lead conversion • Account and access controls • Workspace-based organization • Secure communication architecture ONE WORKSPACE. EVERY CONVERSATION. Whether you're handling customer support, managing sales opportunities, or collaborating with your team, Araraa keeps everything connected in one workspace. Bring customer conversations, tickets, team communication, and sales together with Araraa. Terms of Use: https://araraa.com/terms Privacy Policy: https://araraa.com/privacy