XFatora Field Service

XFatora Field Service gives technicians, dispatchers and service managers one clear mobile workspace for daily field operations. Plan and execute service jobs • View assigned jobs, schedules, priorities and SLA details • Open customer, site and contact information • Update job progress from dispatch through completion • Record work performed, outcomes and follow-up needs Work with assets and service history • Scan asset codes and open the correct equipment record • Review service history, warranty context and job details • Complete inspections and structured checklists • Capture photos, files, notes and customer signatures Track field activity • Record labor and timesheets • Add used parts and materials • Prepare professional service reports • Keep managers informed with accurate job status and audit history Built for real field teams • English and Arabic interfaces • Secure tenant-based access • Role-aware workflows for technicians, dispatchers and managers • Light, focused mobile experience designed for customer sites An existing XFatora organization account is required. Account creation, subscriptions, purchases, restore, payment and external checkout are not available in the app. Available capabilities depend on your organization’s configuration and permissions.