Heartbeat: Pet Emergency Plan

You are probably here because you already had the thought. You live alone with an animal who cannot open a door, and you worked out that if something happened to you, the problem would not be you — it would be the two days before anybody noticed. Here is the whole of it, without the glamour. You add your pet and the notes a stranger would actually need: the food, when the medication is due, where they hide from people they do not know, which door, which key. You add the people you would want called, in the order you would want them called — and each has to agree first. You send them a link, they read what they would be agreeing to, and they text us six digits to agree — until they do they are not on your plan and we will not text them. Then you say how long our silence should run before we go looking. That is the setup. After that we ask, and you answer. When your phone can tell us by itself that you are up and about, we do not have to ask at all — that part is optional, and your phone decides how much of it works. What happens next is worth being exact about. When your window passes, nobody is disturbed straight away: we wait, and we try you first — though no one can promise a notification arrives, so nothing waits on it. If the silence runs as long as you said it could, we reach the people you chose, a group at a time — emailed together, texts spaced because they interrupt — and give each a job rather than a worry: this door, this dog, this insulin in the fridge. We cannot promise somebody will arrive; nobody honest can promise that. What we can do is behave the same way every time, so the answer to "how do I trust this when I cannot check" is that you have watched it work on every ordinary day when you could. This is already better than nothing, which is what most of us have. WHAT YOUR PEOPLE ARE TOLD - Your pet's photo, name, breed and age, so they know who they are looking for - Your care notes as you wrote them: the food, the medication and its timing, where they hide - How they know you, your message to them, what happened, and who else is being told THINGS THAT MATTER WHEN IT MATTERS - It works when your phone does not. The deadline lives on the server, so a dead battery cannot quietly switch the net off — that is the case it exists for. - Movement, never a map: whether your phone moved, not where it went. - Fully usable with VoiceOver. Not mostly usable. FREE, AND WHAT A MEMBERSHIP ADDS Free is not a teaser. Every account gets the same window, the same ladder, the same people in the same order: go quiet and everyone on your list is emailed, every time, with nothing rationed. Email has no gatekeeper, which is why free runs on it. A membership adds texts and calls. Before we can text or ring a number, somebody has to prove it reaches them, and paying for that is what a membership buys: both channels on top of email, a second round when nobody answers, and it asks you first so a false alarm is one tap to call off. Both plans hold three people per group and nine pets — not tiers, and they will not become them. Free to use, no card asked for. Cancel any time and you drop back to the free version, which is a real one. Available in the United States and Canada — those are the numbers we can verify and reach, so the app is limited to where it works rather than where it ships. You must be 18 or older. SUBSCRIPTION Heartbeat membership is an auto-renewing subscription: $6.99 a month or $49.99 a year, shown in the app before you are charged. Payment is charged to your Apple Account at confirmation of purchase, and renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period — charged within 24 hours of that point. Manage or cancel it in your Apple Account settings. Privacy policy: https://heartbeat.pet/privacy Terms: https://heartbeat.pet/terms Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/