Tavra: Restaurant Phone Agent

Tavra is the AI phone agent built for restaurants that need every call answered without pulling a host away from the door, a bartender away from guests, or a manager out of the rush. The phone never waits for a quiet moment. It rings when the host stand is backed up, tickets are firing, and your team is already doing five things at once. Tavra answers the call, understands the restaurant, and turns routine phone traffic into real restaurant operations. Tavra can: • Take menu-aware pickup and takeout orders with real items, modifiers, prices, verified defaults, and restaurant-specific menu knowledge. • Send supported orders into connected POS workflows, support configured checkout flows, and keep guests informed with order and pickup-ready texts when enabled. • Handle calls in English or Spanish across ordering, modifier choices, totals, checkout prompts, reservations, confirmations, and common restaurant questions. • Book reservations through Tavra’s native reservation system, check requested times against availability and pacing rules, and offer nearby alternatives when a requested slot is full. • Run item-level Upsell rules so Tavra can make one concise, restaurant-configured paid add-on offer after the required item choices are handled. • Answer the questions that constantly interrupt service, including hours, directions, parking and accessibility, current waits, dietary and allergy questions, large parties, private events, catering, gift cards, loyalty programs, lost and found, complaints, jobs, and events. • Help protect the kitchen with Kitchen Capacity Guard, including estimated kitchen load, projected pickup waits, recommended ticket times, and an Emergency Stop for new Tavra phone orders when the kitchen needs breathing room. • Respect what is actually available. The 86 Board lets staff mark menu items or ingredients unavailable so callers are not sold something the kitchen cannot make. • Route callers to the right person, capture voicemail when needed, and keep call logs, food orders, reservations, wait status, ticket times, and other restaurant operations organized in one place. Tavra is not a generic AI receptionist, voice agent, or answering service with a restaurant script pasted on top. It is restaurant phone operations built around the way restaurants actually work: menus, modifiers, phone orders, reservations, POS systems, kitchen load, guest questions, staff handoffs, and the rush. For owners and general managers, Tavra helps capture business that might otherwise ring out while giving you control over how calls are handled. For hosts, bartenders, managers, and kitchen teams, it means fewer interruptions from a phone that always seems to ring at the worst possible moment. Keep the phone covered. Keep the team focused. Keep the restaurant moving. ========================================== Terms of Service: https://www.tavraos.com/legal/terms/ Privacy Policy: https://www.tavraos.com/legal/privacy/