VISWAPP

Viswapp is a business messaging console for teams that manage customer conversations on the WhatsApp Business Platform. It gives support and sales staff a shared inbox, campaign tools and contact management for their company's WhatsApp Business account. Viswapp requires a Viswapp business account. Accounts are created by your organization's administrator — the app cannot be used without sign-in credentials issued by your company. SHARED TEAM INBOX • View and reply to customer WhatsApp conversations in one place • Assign conversations to specific staff members • Search message history, pin important contacts, block unwanted senders • Send text, images, documents and other media • Get push notifications when new customer messages arrive • Track leads and tag conversations with follow-up labels MESSAGE TEMPLATES • Create, edit and submit WhatsApp message templates for approval • Fill in template parameters before sending • Send templates to new or existing customers • Attach WhatsApp forms and product catalogue items • Export your template list BROADCAST CAMPAIGNS • Build and schedule broadcast campaigns to contact groups • Monitor delivery, read and failure reports for each campaign • Review per-recipient logs and export campaign results CONTACTS AND GROUPS • Maintain your customer contact list • Import contacts in bulk and export them • Organise contacts into groups for targeted broadcasts WHATSAPP ACCOUNT SETUP • Connect and manage your WhatsApp Business accounts • Add sender phone numbers, request and verify codes, and register numbers TEAM MANAGEMENT • Add staff members and manage their access • View a dashboard of messaging activity and campaign performance Viswapp is sold to organisations as a business subscription, managed by the organisation on the web. There are no purchases inside the app.