Contact Center BSA

Manage customer multi-channel messages anytime from mobile with AI support!

Google Play App Communication Free Soft launch
27 Sept 2026launched 11 days ago
–No ratings yetRead reviews
0+installs on Google Play
Seen in 1 countryIndonesia
1.0.23latest version · 9 days ago

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About

The Contact Center app makes it easier for customer service teams to flexibly manage all customer interactions, from anywhere and at any time, via smartphone. Designed to optimize team performance, this app integrates all digital messages with AI Assistant support to ensure fast, accurate responses, and eliminate missed conversations. Key features of the Contact Center app: 1. Integrated Multi-Channel Inbox Receive and reply to messages from WhatsApp, Email, Live Chat, and even Social Media in one app without having to switch platforms. 2. 24/7 Intelligent AI Assistant Help agents provide precise answers and recommended solutions, and provide self-service information for customers at any time. 3. Real-Time Ticket Management & Notifications Quickly receive incoming message notifications, view conversation history, and create and monitor complaint ticket statuses directly from your phone. Increase flexibility and customer satisfaction. Download the Contact Center mobile app now and provide the best service in one place!Read more
The Contact Center app makes it easier for customer service teams to flexibly manage all customer interactions, from anywhere and at any time, via smartphone. Designed to optimize team performance, this app integrates all digital messages with AI Assistant support to ensure fast, accurate responses, and eliminate missed conversations. Key features of the Contact Center app: 1. Integrated Multi-Channel Inbox Receive and reply to messages from WhatsApp, Email, Live Chat, and even Social Media in one app without having to switch platforms. 2. 24/7 Intelligent AI Assistant Help agents provide precise answers and recommended solutions, and provide self-service information for customers at any time. 3. Real-Time Ticket Management & Notifications Quickly receive incoming message notifications, view conversation history, and create and monitor complaint ticket statuses directly from your phone. Increase flexibility and customer satisfaction. Download the Contact Center mobile app now and provide the best service in one place!

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Versions

  1. Version 1.0.23First seen · 28 Sept 2026

    Pembaruan sejak 1.0.10:<br> - Unduh lampiran dari aplikasi.<br> - Pemuatan riwayat chat dan navigasi ke pesan yang dibalas.<br> - Pemisahan daftar Chat dan Email.<br> - Tab Belum Ditugaskan untuk admin pada mode penugasan otomatis.<br> - Penyempurnaan penugasan dan pengalihan percakapan.<br> - Perbaikan notifikasi dan jumlah pesan belum dibaca.<br> - Perbaikan sinkronisasi status petugas dan tombol Lihat Pengaduan.

Countries

Seen in 1 country Soft launch

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Indonesia

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