bright by PLN Batam

bright by PLN Batam is the official customer service app for PT PLN Batam. Check your electricity bills and usage, speak with a Customer Service representative, and charge your electric vehicle at PLN Batam's bright EV Charging locations all from one app. Electricity Bills and Usage • View monthly bills and outstanding balances for each linked Customer ID (IDPEL) • View bill payment history from the PLN Batam billing system • Monitor monthly electricity usage via graphs Customer Service • Chat with a Customer Service officer • Video and voice calls with an officer during service hours • Service queue and history of your sessions with an officer • Record your meter reading: send a photo and your meter readings bright EV Charging • Register or link your bright EV Charging account • Find a PLN Batam bright EV Charging charging location and view ready-to-use connectors • Scan the QR code on the charger to start charging • Top up EV Points with QRIS, Virtual Account, or digital wallet • View balance, EV Point transactions, and charging history Identity Verification • Verify your identity from your phone with a photo of your ID card and a selfie • Verification results are notified via app notification Notifications • Notification of an officer's message, verification results, Charging and account security • Information and announcements from PLN Batam Security and privacy • PIN and biometrics to unlock the app • Data is sent over an encrypted connection • Delete your account directly from the Profile menu