TherapyCRM Family

TherapyCRM Family keeps parents and guardians connected with their child’s care team. See today’s visit, message the team, follow progress and take care of forms and invoices in one place. Your account comes from an invitation from your child’s practice. Follow the link in the invitation to set your password, then sign in. VISITS • Today’s visit at a glance: checked in, in session, ready for pickup and picked up • Upcoming, recent and canceled visits for each child • Request a visit, ask to cancel or move one, and share dates when you are unavailable • Attendance history with arrival and pickup times STAY IN TOUCH • Secure messages with your care team, with file attachments • Care updates from the team, including photos and videos when you have given consent, with comments and reactions • Announcements from your practice AT HOME • Home practice activities with instructions, materials and tips • Log what you tried, how it went and how difficult it was • Progress summaries and charts for the goals your practice shares with you FORMS, DOCUMENTS AND BILLING • Complete assigned forms, add attachments and sign documents on your phone • Read shared documents and download PDFs • View invoices, payment plans and session packages • Pay an invoice through your practice’s secure online checkout; card details are entered on the payment processor’s page, not in the app NOTIFICATIONS YOUR WAY • Notifications start quietly, without sounds or banners, until you choose to allow alerts • Check-in and pickup notifications can be delivered as Time Sensitive • The app badge shows what is unread DESIGNED FOR PRIVACY • Notifications use general wording; names and details stay off the Lock Screen and open only inside the app • The app hides its content in the App Switcher and asks you to sign in again after 15 minutes of inactivity • You see only the children and sections your practice has linked to your account • Records stay in your practice’s TherapyCRM account • No ads and no tracking Requires an invitation from a practice that uses TherapyCRM. Available sections depend on what your practice shares.