SeeFixAgent

SeeFix is video support via a link. The customer does not install an app. Create a session on iPhone, send a link or SMS, and see the situation through the customer’s eyes. They open the camera in Safari or Chrome — even during a regular phone call, on speakerphone, without hanging up. This app is for the operator. The customer does not install anything or create an account. HOW IT WORKS Sign in to your SeeFix account (password, Google, or a passkey / Face ID). Start a video session or a location-only session. Send the link: copy it, send SMS from the app, or share it in WhatsApp and Telegram. The customer opens the link in the browser and allows the camera or location. You see the live frame, show what to do, save materials, and send them to CRM when needed. A session is ready in about 30 seconds. No “download an app and register” instructions for the customer. WHAT THE OPERATOR CAN DO IN THE ROOM • Live video from the customer’s camera • Pointer, arrow, and highlight on the frame — the customer sees exactly where to look • A pin on an object: if the phone moves, the mark stays on the item • Document frame: card, A4, or passport — a snapshot is taken when the document is in focus • Remote flashlight on the customer’s phone when the image is too dark • Snapshots, a photo album, and session recording • Chat with text and files, plus the company catalog • AI hints about the situation or a frame — send the reply to the customer in chat • Location: map, address, building, floor, and apartment • Network diagnostics and a shareable result link • Address and files to ZebraCRM or JSON to your webhook The customer grants camera and location separately in the browser. Nothing starts without consent. WHERE TEAMS USE IT Internet and telecom: router, lights, cable, the right port. Field service: see the fault before the visit so the technician brings the right part. Logistics: a location-only link; the address goes straight into the customer card or your webhook. Insurance and inspection: the customer films the damage on their phone. Documents: ID, license, passport, or A4 in the matching frame. Smart home, security, HVAC, appliances, and industrial equipment. FOR THE TEAM Owners and admins open the admin panel in the app: users, analytics, and a live room view. Plan billing and integration settings stay on seefix.pro. The interface is available in English, Russian, and Hebrew. Hebrew is shown right-to-left. WHAT YOU NEED • A SeeFix operator account • A subscription or active company access on seefix.pro • The customer only needs a browser on their phone Privacy Policy and Terms: seefix.pro/privacy and seefix.pro/terms